Shipping policy

JB's Power Centre Shipping Policy

Free Shipping on Orders $150.00+

JB’s Power Centre offers free shipping on order over $150.00 (merchandise value) for most of our products. However, for oversize items or for shipments to certain remote locations that our shipping courier does not have easy access to, we may charge an additional fee. In these cases we will contact you with a freight quote before proceeding.

Please note that a signature is required for delivery.

For products / orders that qualify for “Free Shipping", JB’s Power Centre is paying for the shipping cost. In the event of a return the customer will be responsible for the shipping fees back to JB’s Power Centre and will be reimbursed the difference between the product price and the original shipping fee which was incurred. Please understand that free shipping is a cost that is incurred by JB’s Power Centre as a gesture to help customers save. However, if customers receive a wrong or defective item, they will be reimbursed the entire amount.

PO Box

Most of our products cannot be shipped to a P.O Box. We deal with each order on a case-by-case basis. In the event that customers only have a P.O Box address there are solutions such as shipping to the nearest shipping courier station or an alternative address. Please give us a call for more information, as each situation varies.

Order Process

Total Delivery Time = Processing Time + Shipping Time

We always strive to be as straightforward as possible. Typically, after a product is purchased, it takes 2-6 business days for customers to receive it (Canada-wide). However, some special-order products may require additional processing days plus 2-3 weeks shipping (shipment may take longer if being shipped to a remote area). Please contact us regarding any questions at sales@jbspowercentre.com.

Estimated Shipping Date

The estimated shipping date is calculated by estimating the time we obtain and package your products and adding that to the average courier speed based on shipping destination. During holiday seasons, please allow an extra 2-3 business days on top of the estimated shipping date due to the volume of orders being processed. Orders may arrive slightly earlier or slightly later than the estimated shipping date.

US Shipping

We currently do not sell to residents outside of Canada. Orders received from US Residents will be cancelled and the individual will be contacted.